Some Devolutions guides to assist you:
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Some ASG/visionapp guides to assist you:
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^^^How to import your vRD license file^^^
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^^^How to use the vRD Self Help^^^
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What made you go back to visionapp (ASG)?
I know what you are thinking and no, this was NOT just a financial decision. After this site was started, ASG took note of what we were doing here and reached out to me for ideas. After MONTHS of discussions testimonials from my customers (you) and more, they offered some serious consessions and now, renewals are not only less expensive than buying new, but can now be had online!
Can I place an order through my favorite reseller?
Having had very rich and fulfilling relationships with several in the past, we would be ecstatic to receive your order through fine resellers like SHI, PCMall (or PCGov), SoftChoice, Dell|ASAP and many others! UNFORTUNATELY, we can only do so for ASG.
If I buy from you, how long will it take to get my license file?
Standard delivery is within 24 hours. This process is prolonged by Purchase Orders or paying by check*. This is why we only accept orders through the site where PayPal can quickly and effectively complete your payment. This only helps speed the process on it's way.
Can I order with a Purchase Order or a check?*
The general answer is "no". Why? Please see the answer from the question above. Special exceptions might be made on a case-by-case basis but orders can not be fulfilled until orders are paid in full.* (If you need an invoice to pay, let me know and we can work together to get it done.)
If I buy from you, who do I turn to for support?
Technically, you have to turn to the manufacturer for support. Unofficially, we will try to answer your questions as quickly and succinctly as we can. You can submit a request to our internal support team on our CONTACT US page.
Still more questions?
Check out the Devolutions Remote Desktop Forum: http://forum.devolutions.net/ as well as the ASG Remote Desktop Support Forums
*Checks can not be accepted for orders over $999.99
***visionapp, visionapp Remote Desktop, vRD, the wrench logo, ASG, ASG Software, ASG Remote Desktop and Allen Systems Group are all names and products owned by Allen Systems Group.
***Devolutions, Devolutions Remote Desktop Manager, Devolutions Remote Desktop Manager Server and Devolutions Password Vault Manager are all names and products owned by Devolutions.
***Devolutions, Devolutions Remote Desktop Manager, Devolutions Remote Desktop Manager Server and Devolutions Password Vault Manager are all names and products owned by Devolutions.
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